1. What do I do if my bike is left at Bike Valet after closing?
If a bike is left after closing at the Surf City USA® Bike Valet, it will be securely stored and available for pick-up on the next day of operation during regular valet hours. Bikes will be held for a maximum of seven (7) days before being turned over to the Huntington Beach Police Department. For questions about stored bikes, please contact Irvin Avalos at LAZ Parking.
2. What do I do if I lose my valet ticket?
If a bike owner has lost or misplaced their valet claim ticket, they must personally return to the Surf City USA® Bike Valet with a valid photo ID to retrieve their bike. For security purposes, bikes will not be released to third parties - only the individual who can provide proof of ownership and identity will be allowed to claim the bike.
3. Can I lock my bike inside the Bike Valet?
Bike owners may NOT lock their bikes inside the Bike Valet area or to the valet fencing.